We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.thecoughyshop.net/
Definitions
Service: Service is the https://www.thecoughyshop.net/ website operated by The Coughy Shop Cannabis.
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small files stored on your device (computer or mobile device).
Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data: We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
Return Policy
Welcome to The Coughy Shop Cannabis Refund Policy!
At The Coughy Shop Cannabis, we want to ensure our customers are happy with their purchases. We stand behind the quality of our products and will do our best to provide a Legendary experience. Returns are handled on a case-by-case basis, and we deal with them fairly and reasonably.
If you need to return a product, please keep in mind that all online and in-store cannabis and cannabis accessory purchases are final sale. However, we may offer a refund or exchange in the following circumstances:
- If the cannabis product is contaminated
- If the cannabis product is subject to a recall
- If an accessory product arrives damaged and/or defective
- If you were given the incorrect product in-store
- If you were delivered an incorrect product, or if an item is missing from your delivery
- To qualify for a refund or exchange, the purchase must be completed within a maximum of 72 hours of the original purchase, in original packaging.
If your return is accepted, refunds will be processed in the original method of payment. Returns made with gift cards will be processed on a gift card. Please note that if the value of the product returned is equal to or exceeds $200 excluding tax, the return is subject to a 10% restocking fee.
All returned products must be in salable condition, which means that they are:
- Unopened with caps, seals, labels, and original packaging intact, and with no visible tampering
- In their original condition
- In their original selling unit
Please note that THC gift cards cannot be returned.
All sales of products or accessories from The Coughy Shop Cannabis (including its online store) are considered final, except in the following circumstances:
Defective products that are expired, moldy, or have been damaged in transit (applies to online purchases) shall be accepted for return and refund, upon proof of purchase, within the later of 72 hours of purchase or delivery
Cannabis seeds shall not be considered “defective” solely on the basis of unsuccessful cultivation or if the cultivation does not produce the desired gender of plant
Manufacture defective cannabis 510 cartridges including disposable cannabis vaporizers and battery products shall be accepted for exchange only, upon proof of purchase, within the later of 48 hours of purchase or delivery
Mis-delivered product shall be accepted for exchange only, upon proof of purchase, in unopened original packaging and condition, with any and all seals and labels intact, within 48 hours of delivery
Recalled product shall be accepted for return and refund, with proof of purchase or status of original packaging, in accordance with the provisions of The Coughy Shop Cannabis Product Recall Policy
Salable accessories or THC merchandise in original packaging and condition, with any and all seals and labels intact, may be accepted for return and refund, upon proof of purchase, within the later of 48 hours of purchase or delivery
Thank you for choosing The Coughy Shop Cannabis. If you have any questions or concerns, please don’t hesitate to contact us at info@thecoughyshop.net
